Understanding Business Activity
– Business Activity
– Classification of Businesses
– Enterprise, Business Growth and Size
– Types of Business Organisation
– Business Objectives and Stakeholder Objectives
- People in Business
– Motivating Employees
– Organisation and Management
– Recruitment, Selection, and Training of Employees
– Internal and External Communication
- Marketing
– Marketing, Competition, and the Customer
– Market Research
– Marketing Mix
– Marketing Strategy
- Operations Management
– Production of Goods and Services
– Costs, Scale of Production, and Break-even Analysis
– Quality Control
– Location Decisions
- Financial Information and Decisions
– Business Finance: Needs and Sources
– Cash-flow Forecasting and Working Capital
– Income Statements and Statements of Financial Position
– Analysis of Accounts
- External Influences on Business Activity
– Government Economic Objectives and Policies
– Environmental and Ethical Issues
– Business and the International Economy